No — you don’t need the iOS app open or installed to use PatientNotes. You can record sessions using either the web browser or the optional mobile apps (iOS or Android), depending on your preference and device.
Use PatientNotes on any device
You can access and use PatientNotes from:
Laptops and desktops (Mac or Windows)
Smartphones
iPhones and iPads
Any modern web browser (Chrome, Safari, Edge, etc.)
Even though our name ends in “.app”, this simply reflects that PatientNotes is a web-based application — not just a mobile app. You don’t need to download an app to use PatientNotes; the browser version works across supported devices.
You do need a session open to record
While you don’t need the mobile app, you must have a session open to start recording. This ensures your audio is securely linked to the correct patient or consultation.
When should I use the mobile apps (iOS or Android)?
The mobile apps are helpful if:
You regularly use an iPhone, iPad, or Android device
You want increased stability during audio recording
However, they’re completely optional — all core features are available via the browser too.
Summary
Do I need the mobile app? No — it’s optional.
Can I use a browser instead? Yes — on any device.
Do I need to start a session first? Yes — you must have a session open to record.
Can I switch between devices? Yes — PatientNotes is cloud-based and works across devices.
Still unsure what setup is best? Contact support — we’re happy to guide you.