How to view a session transcript in PatientNotes
If a transcript has been generated for a session, here's how to find and view it:
Open the client session — go to Sessions and click the session name you want.
Go to the Recordings section on the session.
Click "View recording details" on the recording you need.
Scroll to the Transcription section to read the transcript.
[SCREENSHOT: Session Recordings section with "View recording details" — verify against current UI before publishing]
Can't see a transcript?
If you open the Recordings section and there's no transcript there — it's empty, hasn't loaded, failed, or is still processing — then the transcript hasn't been generated yet, rather than being somewhere you haven't looked. That's a different situation, and this guide won't help.
Follow Recording, transcript or note problem? Start here instead — it walks you through generating a missing transcript and what to do if it won't.
Dictate Pro sessions
Transcript access works differently for Dictate Pro sessions. If you need the transcript from a dictation session, chat with us via the help widget and we'll assist.
Still have questions?
Chat with us via the help widget inside PatientNotes or email [email protected].