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Turning the Interaction tab on or off

The Interaction tab is shown by default for trial users. Paid users can switch it on in Settings → Profile → Preferences.

The Interaction tab shows your Overview, History, Findings, Treatment and Plan building live while you record.

Who sees the Interaction tab

  • Trial users: the Interaction tab is shown by default.

  • Paid users: the Interaction tab is hidden unless you choose to turn it on.

Moving from a trial to a paid plan? The Interaction tab will switch off when your subscription starts. If you'd like to keep using it, just turn it back on using the steps below.

How to turn on the Interaction tab

  1. Click the Settings (gear) icon in the top-right corner, next to New Session.

  2. Select Profile from the left-hand menu.

  3. Open the Preferences tab at the top of the page.

  4. Scroll to the During a session section.

  5. Find Show Interaction tab and switch the toggle on. The toggle shows dark when it's active.

The Interaction tab will appear the next time you open a session recorder.

How to turn it off

Follow the same steps and switch the Show Interaction tab toggle off.

Good to know

  • Turning the Interaction tab off doesn't change your clinical note. Your note is still generated in full from the recording.

  • This is a personal setting, so it only affects your own account, not others in your clinic.

  • If a session is already open when you change the setting, refresh the page or start a new session to see the change.

Still can't see the Interaction tab after switching it on? Send us a message through the chat and we'll take a look.

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