Your trial runs for 14 days from the date you signed up. When it ends, you'll need to subscribe to continue using PatientNotes. You won't lose any of your notes or templates — everything is saved and accessible once you subscribe.

If you don't subscribe, your account will be paused and you won't be able to create new sessions.

Trial extensions are handled by our team — contact us with the email you signed up with and how much more time you need. More on trial extensions

Individual plan — for solo clinicians. One user, full access to all note-generation features.

Team plan — for practices with 2–4 clinicians. Shared templates, individual logins, admin dashboard.

Clinic plan — for larger practices (5+). Everything in Team, plus priority support and volume pricing.

You can compare plans and pricing at patientnotes.app/pricing.

Contact us and we'll talk through the options for your practice. Discounts, annual plans and team pricing

Go to Settings → Subscription inside your PatientNotes account and select the plan that suits your practice. Payment is processed securely via Stripe.

This usually means a payment attempt failed. Check your card details are up to date — see Updating your subscription. If the issue persists, contact us via the chat widget and we'll help sort it out.

Yes — the account Owner can download invoices and receipts from your subscription page → Manage plan → Invoice history. Can't see Manage plan?

Yes. Go to Settings → Subscription → Cancel plan. Your access will continue until the end of your current billing period. If you have any concerns about cancelling, please chat with us first — we may be able to help.

Chat with us via the help widget inside PatientNotes or email [email protected].