What is Additional Context?
Additional Context is a feature that allows you to add extra information to a session before or during your consultation — such as referral letters, previous notes, or background information — to help PatientNotes generate a more accurate and complete clinical note. Additionally, users can attach previous notes as PDFs or images to the session. PatientNotes will extract the text from these files and use it as context for generating the clinical note. Users can paste referral letters, previous notes, or other background information directly into the Additional Context field to provide more comprehensive input for the AI.
Which plan includes Additional Context?
Additional Context is available on the Professional plan only. It is not included on the Essential plan.
If you're on the Essential plan and can't see the Additional Context box, this is expected behaviour — it's not a bug.
I'm on the Essential plan — what can I do instead?
On the Essential plan you can still improve your note quality by:
Adding extra audio — record additional context verbally at the start or end of your session
Editing your note directly — add any missing information manually after the note is generated
How do I upgrade to access Additional Context?
Go to Settings → Subscription to view and upgrade your plan. You can compare plans at patientnotes.app/pricing.
Still have questions?
Chat with us via the help widget inside PatientNotes or email [email protected].