Need to change the email address you log in to PatientNotes with? Our team does this for you — it isn't something you can change yourself in Settings.
How to request an email change
Message us in chat, or email [email protected], with:
Your current login email
The new email you'd like to use
Your clinic or account name
We'll update it and confirm once it's done. Please send the request from your current email address or from inside PatientNotes while you're logged in, so we can verify it's you.
Using Cliniko or Nookal?
Your PatientNotes login email must match the email you use in your practice management software. If you're changing one, change the other to match, or your dashboard and appointments won't load. Mention this in your request and we'll help you line them up. Cliniko troubleshooting · Nookal troubleshooting
Related
Changing the email your invoices go to: Updating your subscription
Handing the whole account to someone else: How to transfer account ownership